Question 1

Can I try it without signing up?

Accepted Answer

Yes. You can run up to 10 explanations per day without an account (rolling 24 hours). Just paste code.

Question 2

What programming languages are supported?

Accepted Answer

JavaScript, TypeScript, Python, Java, C++, Go, Ruby, PHP, Rust, Swift, Kotlin, and more.

Question 3

Is my code stored on your servers?

Accepted Answer

No. Your code is processed to generate explanations but is never permanently stored. We delete submitted code immediately after generating the explanation. Only the explanation text is saved to your account history (if logged in) so you can reference it later.

Question 4

How is this different from ChatGPT or GitHub Copilot?

Accepted Answer

ChatGPT answers anything. ExplainThisCode is built for code comprehension: Security and Performance modes, skill-level adaptation, GitHub/IDE extensions, and shareable explanation history, so you review PRs faster without generic wall-of-text replies.

Question 5

What counts as a "token" in my usage?

Accepted Answer

Tokens are units of text processed by the AI. Roughly, 1 token equals about 4 characters or 0.75 words. A typical code snippet of 50 lines uses around 500-1000 tokens including the explanation generated.

Question 6

What's included in the different subscription tiers?

Accepted Answer

Free (signed in): 1,000 tokens/month, up to 20 requests/day. Pro ($19/mo): 10,000 tokens/month, up to 500 requests/day, API access, 5 API keys. Team and Enterprise: higher limits, see Pricing or contact sales.

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes, cancel anytime from your dashboard with no questions asked. You keep Pro access until the end of your billing period. We also offer a 14-day money-back guarantee if you are not satisfied.

Question 8

Do you offer refunds?

Accepted Answer

Yes. If you are not satisfied within the first 14 days of your Pro subscription, contact us for a full refund. No questions asked.

Question 9

How do I delete my account and data?

Accepted Answer

Go to Dashboard > Settings > Account and click "Delete Account." This permanently removes your account, saved explanations, and all associated data. This action cannot be undone.

Question 10

How does the GitHub integration work?

Accepted Answer

Paste a GitHub repository URL to load and analyze code files. Works with public repositories. Your GitHub credentials are never stored - we only read the files you select.

Question 11

Can I use this for work or commercial projects?

Accepted Answer

Yes. All plans (including Free) allow commercial use. Pro and Enterprise plans include API access for integrating explanations into your tools and workflows.

Question 12

How accurate are the explanations?

Accepted Answer

Explanations are generated by AI models. They are often helpful, but they can be wrong, verify anything critical (especially for security or production decisions).

Frequently Asked Questions

Getting Started

Pricing & Plans

Privacy & Security

Features & Usage

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